Hardware Warranty

Research Instruments Ltd of Bickland Industrial Park, Falmouth, Cornwall, UK (“RI”) warrants the RI branded hardware product and accessories contained in the original packaging (“RI Product”) against defects in materials and workmanship when used in accordance with RI’s user manuals, technical specifications and other RI Product published guidelines for a period of ONE (1) YEAR from the date of original purchase by the end-user purchaser (“Warranty Period”).

You will be able to receive the remedies available under the One Year Limited Warranty for your RI product via RI’s service facilities in the UK.

In the event of any defect in materials and workmanship, you will be able to direct your claims to RI even in situations where you purchased the RI Product from a third party.

If you wish to complete your Warranty Card Online please complete the form below

To view  our warranty terms and conditions please click here

 

Online Warranty Card Registration

  • Warranty Card For Saturn™ and Integra™ Products

    These products come with a 12 month warranty*. To activate our warranty please complete ALL FIELDS on this registration form within 30 days of installation.

    Please Note: One Warranty Card Must Be Completed For Each Product.

  • Customer Details

  • *Laser diode on a Saturn™ laser will have an extended warranty of 5 years only when registered
  • Purchase Details

  • Your Serial Number is located on the product rear panel as pictured below

  • THIS PRODUCT MUST BE REGISTERED WITH RESEARCH INSTRUMENTS WITHIN 30 DAYS OF INSTALLATION

    Please refer to our full warranty terms and conditions

  • Installer Details