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Privacy Policy

RI Ltd is the trading name of Research Instruments Limited, whose registered office address is Bickland Industrial Park, Falmouth, TR11 4TA, Cornwall, England. Registered Number 03419143. This privacy policy explains how we use any personal data that we collect about you during the course of our business relationship.

What information we collect about you?

We collect information about you when you purchase a product or service from us. We also collect information from you when you voluntarily complete customer surveys, provide feedback and participate in competitions. Information about your use of our website may be captured using cookies.

How will we use this information about you?

If you have supplied us with personal and financial information, (such as your credit card or bank details) in a transaction with us, we may use this information in the normal conduct of our business relationship with you.

This information will be used to support your account and also to inform you about new products and services that we provide or to provide details of third parties that we believe may be of interest to you.

If you provide us with personal information (your name, postal address, telephone, fax, or email address), or have done so in the past, via our websites, our publications or surveys, we may use that information to send you updates on our latest services and promotions, contact you so that we may learn more about our customers, or for other marketing purposes.

We may use your data to collate and create an information database of visitors to our website in order to improve our website and our service and to provide relevant services and information to you

Marketing

If at any time you wish to opt out of any email marketing communications from us, please click the ‘unsubscribe’ link at the foot of the email in question.

If you have previously agreed to us holding or using your personal information for marketing purposes, you may change your mind at any time by emailing us at marketing@research-instruments.com

Access and correction of your information

You have the right to request a copy of the information that we hold on our business systems about you. If you wish to obtain a copy of this information please email us, or write to us at this address:

Research Instruments Limited
Bickland Industrial Park,
Falmouth,
TR11 4TA,
Cornwall,
England.

We want to make sure that the information we hold is as accurate and up to date as possible. We welcome any request to change or remove information that you think is inaccurate.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website and services in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website and service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. This privacy policy only applies to this website. When you link to other websites, please read their own privacy policies.

Changes to our privacy policy

We review our privacy policy on a regular basis, and will make any updates on this website. This privacy policy was last updated on 4 June 2010.

How to contact us

Please contact us if you have any questions about our privacy policy and the information we hold about you.

  • Call us on +44 (0) 1326 372 753
  • Send us a fax on +44 (0) 1326 378 783
  • Write to us at: Research Instruments Limited, Bickland Industrial Park, Falmouth, Cornwall, TR11 4TA, United Kingdom.
  • Or email us at: marketing@research-instruments.com